I have relied absolutely on Michelle, who did supply copies of advertising but other aspects I did not see, being an absentee vendor. I think she has done an outstanding job - especially since she understands the value of the property in terms of it being the major asset of an estate that must provide for the future of my two nieces, who lost their Mum to cancer. That is above & beyond anything you have a right to expect from an agent, and I cannot speak highly enough of Michelle.
My wife and I are very pleased with the sale of our house. Michelle did a great job, very professional and worked extremely well with the tenants. She was very honest with her appraisal, which helped for a quick sale.
I would like to highly recommend Michelle to anyone who is buying or selling a property. Michelle went above and beyond in her dealings with our property. I can’t speak highly enough of her professionalism; positive attitude and commitment to ensuring a great outcome. The stress of selling property was hugely reduced by Michelle’s clear and honest communication which provided me with total confidence in her advice. Without a doubt I would only engage Michelle for future property dealings.
Liked the agent the best out of all the companies I had in to give an appraisal.
Recently we sold our house and Michelle made this such an easy process. We found Michelle to be easy going and friendly. We were always kept up to date with everything. We brought again through another Real Estate Agent but Michelle answered all the questions for us, it was fantastic. We actually had brought this house through Michelle and that was also an easy friendly process. If we ever want to buy again we will be phoning Michelle. We have so enjoyed meeting and working with her as our Real Estate person, big thank you Michelle.
Last November I decided to relocate to from Cambridge. Michelle was the first agent from Rotorua that I met. It is now early June and after viewing dozens of properties, I have just a bought a house through Michelle. Over the months leading up to my purchase I found Michelle to be extremely patient, helpful and pleasant to deal with. She always communicated well with me and phoned me as soon as she felt she had a listing that might appeal to me. Michelle, I realise that I have not been the easiest client to deal with but I am grateful for all the help, support and dedication you have shown. Thanks to you I don’t just own a house but a home that I love.
Recently my partner and I decided to put our property on the market. Michelle made this extremely easy. Response from Michelle was lightning fast, efficient, friendly and with results that went beyond our expectations. When it comes to selling your home, we would recommend you trust Michelle to take care of all the stress concerns that are involved with Real Estate. If we had to sum this up in one phrase it would be “too easy”.
At this stage Michelle has sold two properties for us and on both occasions we have found her to be very positive and enthusiastic with her marketing and presentation skill. Michelle is always open to discussion and is refreshingly honest with comments relating to the marketing and sale of the property. At all time we have found Michelle a very reliable, hardworking agent who we have no hesitation in recommending.
Michelle responded with honesty and vision to my difficult and unique property with a sales programme I had only seen used with properties far more elite than my own. After four attempts at trying to sell through other agents Michelle had a programme in place and a sale within the time frame specified.
Thank you Michelle, for making our house sale as stress free as possible. You explained everything to us clearly and kept the communication going at all times, we were on a time frame to leave and we were able to keep to that time frame because you helped us choose the right marketing to allow this to happen, thank you.
We are pleased to recommend Michelle to any future house buyer/sellers as we found her to be very professional in all aspects of the job. She was always willing to listen and guide us and we found her to be a very approachable and supportive. Michelle always kept us informed of proceedings and we felt she was trustworthy in her professional capacity. Her knowledge and experience of the market was invaluable and we were impressed with the efficiency and limited “stress” on us, as clients, in the way the deals went through.
“I take this opportunity, unsolicited, to convey my utmost satisfaction with professional advice and service the Michelle has provided our family with regards to the sale of my parents’ home. In particular Michelle has worked the property tirelessly and initiated various strategies to maximise the end sale and produce an early result. We are definitely pleased that we chose Michelle to market our home.
We would like to thank Michelle on the selling of our property. We have dealt with Michelle in the sale of two properties now and on the purchase on one, we would not hesitate in recommending her to any prospective clients. We have found Michelle to be very professional and highly dedicated to achieving a successful sale. She worked extremely hard with both our properties and as a result we achieved a much higher price that we anticipated. Our family is relocating to Australia but we would certainly have used Michelle again had we purchased in Rotorua. I have personally recommended her to friends in the past and we will continue to do so where we can. We wish Michelle all the best both personally and
I would like to thank Michelle for her hard work in selling my house in a difficult market. She did a lot of work with open homes, advertising and researching the current market trends and kept me well informed every step of the way. She was very helpful with solving any problems along the way to achieving a sale and everything was handled timely and smoothly. I would happily sell or buy with Michelle again and highly recommend her to anyone who is in the market to do either.
We would highly recommend Michelle to all who are in the market to buy or sell their house. We were first home buyers and we found Michelle to be very informative, prompt, friendly and very easy to deal with. We definitely would not hesitate to contact Michelle for our future property needs. Furthermore, we would without a doubt recommend Michelle to our friends and family, Keep up the good work.
I would like to thank Michelle for her skills and professionalism in selling my property. I found Michelle to be trustworthy, easy to relate to, and also to be knowledgeable and helpful about all matters involving real estate. I would recommend Michelle to anyone considering selling or buying a property. As yet, I have not bought another property, but can say that Michelle has listened to me, and shown understanding, intuition and on-going support in the journey of finding a suitable home.
We found Michelle to be enthusiastic on a very personal level, giving us good advice in what was an “awkward” sale as the property had not been on the market in its 53 year lifetime. Michelle kept us fully informed at all times of the good news and again honestly and openly when things slowed and potential buyers found they loved the property but not the work. Michelle was always reassuring that the buyer is there and we have to find him/her. Michelle was willing to take the time, however long that might be, without losing her optimistic attitude with the end result being a fair price for both us and the buyer.
Michelle was on the job straight away and worked tirelessly to assist us to realise our goal. Michelle always maintained regular contact with us at all stages of the transactions. We were able to achieve the purchase of the property we wanted due to her relentless efforts. We would highly recommend Michelle to any person wishing to either sell or buy a property in Rotorua. The can be assured Michelle will provide the best possible service.
We wish to recommend Michelle as her diligence and perseverance enabled us to sell our specialised home in a very difficult market. Michelle’s experience proved invaluable in the negotiation process and our outcome was all that we expected and enabled us to move on. We highly recommend Michelle and would use her services again.
We chose to sell with Michelle as she is very personable and trustworthy and doesn’t try to baffle you with lots of the “proverbial”. She works very hard to achieve a result and nothing is ever too much trouble for her, if you don’t understand something just ask her and she will readily have the answer for you or will find out for you. We were kept updated with what was happening and were well informed (we live outside the Rotorua area) as to the comments that people were making about the property – nice and not so nice. We would recommend her wholeheartedly to anyone looking to put their property on the market. Thanks Michelle!!
We asked Michelle to sell our home at a challenging time; the market was slow, it was Christmas / New Year holiday time, there were 7 other houses in our street for sale and we had already moved out of Rotorua to our next venture. Michelle’s marketing strategy attracted a good number to each Open Home there were also many private viewings / second visits. A lot of these viewings were during the stat holidays. Her
follow-up with potential purchasers was prompt and informative feedback to us was on a regular basis. We highly recommend Michelle as a very conscientious and professional agent.
We met Michelle while viewing a house and were impressed with her attitude and communication with us.
Michelle has been wonderful. She always gave us prompt feedback & let us know in plenty of time when buyers were coming to view the house. Michelle has been honest and efficient at all times.
In August 2017, we sold our house in Rotorua through Michelle Matthews, with First National Real Estate.
Michelle was great to work with, She pulled the advertising together quickly and well. We always felt we had a say in the decisions, and were kept up to date on the viewing feed backs, buyer position and inspection process. Selling a house is always going to have its stressful moments, but Michelle ensured we got through it as smoothly and calmly as possible. My husband and I have no trouble recommending Michelle Matthews as a real estate agent. We really felt she had our interests at heart, besides being a pleasure to work with, and supported by a good Team.
We have absolutely no regrets in asking Michelle to market our property. She had patience and empathy with us. Her local knowledge was valued. This was not an easy sale. There were several obstacles , neighbours being one, But she overcame these and achieved a very good sale for us and kept us informed at all times.
Thank you Michelle, we appreciate all that you did.
As clueless first home buyers and a real worrier myself) the whole process of buying was overwhelmingly daunting. Michelle was amazing and really made us feel like we had nothing to worry about with her proactive, professional and friendly manner. We couldn’t recommend her highly enough to anyone buying or selling!
Michelle was a pleasure to work with, she made the whole process easy and stress free. With her extensive real estate knowledge she was able to guide us with realistic pricing and expected outcomes. Michelle is a wonderfully warm person who was able to deal with an awkward situation in a calm and professional manner, she arranged viewing times and open homes at suitable times for everyone involved. Her negotiation skills were outstanding and she was able to bring us multiple offers well within our price expectations. Michelle's integrity was what impressed us the most, not only did she have our best interests at heart bus she also ensured the buyer and their needs were addressed fully. If we were to sell another property we would not hesitate to use Michelle again. Thank you for all your hard work and making the process so easy for us.
In June 2018, I purchased my home in Rotorua through Michelle Matthews from First National Real Estate.
Michelle was amazing to deal with, and made every step of the purchase easy and completely stress free. I was very anxious about the process of purchasing a home on my own with my three boys, however Michelle took the stress out of it completely and helped with every step.
I would definitely recommend Michelle to any potential buyers or sellers and if in the future I was to sell again, I would most definitely be in touch with her again.